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Journal of Emerging Trends in Computing and Information Sciences >> Call for Papers Vol. 8 No. 3, March 2017

Journal of Emerging Trends in Computing and Information Sciences

Challenges of Implementing HealthCare Information Systems in Developing Countries: Using a Mixed Method Research

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Author Hussein M. Al-Yaseen
ISSN 2079-8407
On Pages 1521-1529
Volume No. 3
Issue No. 11
Issue Date December 01, 2012
Publishing Date December 01, 2012
Keywords Healthcare information systems, mixed research method, evaluation, developing countries, Jordan.


Implementing information systems (IS) successfully in organizations appears to be a complex task and healthcare information systems are no exception. Healthcare organizations have expressed concerns about the value they are getting from their HealthCare Information Systems (HCIS), and they have been searching for ways to estimate/evaluate and justify these projects. Accordingly, valuing of HCIS therefore becoming an important issue for both managers and practitioners.HCIS evaluation aims to investigate the current practice of both two types of evaluation: Prior Operational Use evaluation (POUe) and Operational Use evaluation (OUe) in Jordanian private hospitals to better understand what is required for the evaluation process and its associated benefits; secondly, to collect information about how hospitals carry out the evaluation process. In doing so, the research attempts to answer specific questions, such as: How prevalent is POUe and OUe? What criteria are being used in both types of evaluation? What are the main benefits and uses of each type of evaluation? Findings suggest that most decision makers do not lay much importance to OUe of their healthcare IS projects, and tend to think of it only as a formality rather than a proper evaluation process. Without adopting a formal OUe the cost of future health informatics would seem likely to be less accurately estimated and more typical disappointments faced by managers and owners. 


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